Thursday, 01 July 2010

  • Where Was Your Worst Restaurant Experience?

    I felt just like this man. 

    Everybody's had a bad experience at a restaurant, but should that one time be the final judgment of the restaurant as a whole? Sometimes an experience can be so bad that you will never go back and I'm pretty sure that is how I feel about this one place. Eating out at a restaurant is way more than just the food, it's the atmosphere, the service and every detail counts when dining out. 

    Like I said, I've had more than one bad dining experience, but there is one that sticks out in my head, Don Giovanni's. My friends talked this place up like it was the best place in NYC. I was excited to go because from what I heard, what more could you ask for than a cute, romantic place with cheap delectable italian food? Wrong! We had reservations here for a larger group, maybe 6 or 7 and we called ahead to see if we could come in earlier than our scheduled time. They had no problem with it...until we got there. We all got shoved into a tiny table that was clearly not meant for this many people. When asked if we could pull another table over they scoffed at us and basically said no because we came early and our 'original' table wasn't ready yet. Okay. 

    We were curious about the check situation so we asked if we would be able to put the check on more than one card and the waiter basically said yeah if each person had at least $50 to put on it. We were about to get up and leave at this point because obviously we were not looking to spend 50 bucks a person. The waiter stopped us and pretty much said nevermind, don't worry about it. The waiter and the bartender were completely rude and we were not welcome by any means.

    We ordered our food and 20 minutes later somebody came out to tell one of my friends that his pizza wasn't available and he had to order something else. My friend was understandably upset. He didn't end up ordering anything else because at that time all of our food came out and he didn't want to sit around any longer waiting for it. First of all, if something isn't available, you tell the person that first, not 20 minutes later after everyone's food has already been served. Second of all, you don't have to be rude about it. 

    The whole experience was a disaster and I will never go back to a restaurant where I do not feel welcome at all. They made us feel like we were a burden to them and they did not care about us as customers whatsoever. 

    This is the one time where I am not interested in giving the restaurant another chance. Their first impression was bad enough to keep me away forever. Sorry Don Giovanni's, you FAIL. 

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